She graciously agreed to have this cross posted.
When I stumbled across this info on March 1 on fda website, I had just sent helper to pet store to buy wellness cat food:
" February 28, 2011 - WellPet LLC announced today it has voluntarily recalled certain lots of WellnessR canned cat food.... WellPet discovered the lower thiamine levels during independent testing conducted together with the U.S. Food and Drug Administration (FDA) in response to a single, isolated consumer complaint received by the FDA. Although WellPet has received no other reports concerning thiamine in its products, WellPet has taken additional steps with the manufacturer to ensure that this does not happen again."
http://www.fda.gov/Safety/Recalls/ucm245108.htm When seeing that only a single complaint triggered this discovery, I decided to call the fda about two separate problems I've had in last couple months with two different brands. I've never reported to fda before, so didn't know the process or whether it was a waste of time. Today I got to speak with our regions coordinator. She spent 58 minutes!! talking with me, taking down details. I'm severely disabled with neurological Lyme disease as well as several other conditions that have affected my cognitive function as well as short-term memory. So I keep a journal for myself and for my 2 cats and dog that records foods and all changes and any signs of illness. She was impressed with the info I shared, saying it was very helpful. I was impressed, favorably. She said every complaint is entered with all detail into national database, and at minimum is "tracked and trended." Most are also investigated. So, if you ever have problem you think is caused by pet food, I strongly encourage you to call your regional coordinator and report the problem. Also, it's helpful to know BEFORE you have a problem, the type of info the fda needs. For instance, I now always keep the original packaging until sure there is no problem.
Consumer Complaint Coordinators To report adverse reactions or other problems with FDA-regulated products, contact the FDA district office consumer complaint coordinator for your geographic area. http://www.fda.gov/AnimalVeterinary/SafetyHealth/ReportaProblem/ucm182403.htm How to Report a Pet Food Complaint You can report complaints about a pet food product electronically through the Safety Reporting Portal1 or you can call your state's FDA Consumer Complaint Coordinators2. Please have as much of the following information available when submitting your complaint: Consumers often transfer dry pet food into other containers for easier handling. If possible, please save the original packaging until the pet food has been consumed. The packaging contains IMPORTANT information often needed to identify the variety of pet food, the manufacturing plant, and the production date. Exact name of the product and product description (as stated on the product label)
Type of container (e.g. box, bag, can, pouch, etc.)Product intended to be refrigerated, frozen, or stored at room temperature Lot number - This number is often hard to find and difficult to read. It is stamped onto the product packaging and typically includes a combination of letters and numbers, and is always in close proximity to the best by/before or expiration date (if the product has a best by/before or expiration date). The lot number is very important as it helps us determined the manufacturing plant as well as the production date. Best by, best before or expiration date UPC code (also known as the bar code) Net weight Purchase date and exact location where purchased. Results of any laboratory testing performed on the pet food product How the food was stored, prepared, and handled Description of the problem with the product. Examples include: Foul odor, off color Swollen can or pouch, leaking container Foreign object found in the product. If you think your pet has become sick or injured as a result of consuming a pet food product also provide information about your pet, including: Species (dog, cat, rabbit, fish, bird, other) Age, weight, breed, pregnant, spayed/neutered Previous health status of pet Any pre-existing conditions your pet has Whether you give your pet any other foods, treats, dietary supplements or drugs How much of the suspected product your pet normally consumes How much of the "suspect" product was consumed from the package? How much of the product you still have Clinical signs exhibited by your pet (such as vomiting, diarrhea, lethargy) How soon after consuming the product the clinical signs appeared Your veterinarian's contact information, diagnosis and medical records for your pet Results of any diagnostic laboratory testing performed on your pet How many pets consuming the product exhibited clinical symptoms Whether any pets that consumed the product are not affected Whether your pet spends time outdoors unsupervised Why you suspect the pet food caused the illness